FAQ

Subscribing to Coconut Kronicles has many advantages:

• As a subscriber, you'll receive regular updates on events, promotions and news from establishments on the island of Saint-Martin. 
• You'll also have access to exclusive offers reserved for subscribers, allowing you to discover the best places on the island while saving money. 
• Subscribe now and you won't miss a thing!
  

You can download the Coconut Kronicles app from :

• App Store (for iOS devices) 
• Google Play Store (for Android devices). ​

The app lists a variety of establishments, including restaurants, bars, stores, tourist sites, emergency services and much more. The aim is to provide a practical and affordable solution for visitors to Saint Martin, as well as its residents. Reliable, intuitive access to information.

You can use the application's search function to find nearby restaurants by simply entering "restaurant" in the search bar and consulting the results displayed on the map or in the list.

Establishments are listed by business sector and filtered between the French and Dutch parts of the island. Thanks to intuitive navigation, you can quickly and easily find what you're looking for.

You can propose the addition of a new establishment by filling in a form on www.coconutkronicle.com/fiche-etablissement or by contacting our support team. ​

Free registration gives you the benefit of a profile thumbnail, telephone number, e-mail address, website and address. 

Premium listing packages are available for establishments wishing to increase their visibility. We offer 3 Packs: Pack Gold - Pack Silver - Pack Bronze.  

Compare the offers here and choose the package that's right for you.

Yes, the application regularly features special offers and exclusive promotions for subscribers. Partnerships with local establishments enable us to offer discounts and other gifts directly to them.

You can report a problem or error by using the reporting function available in the application, or by contacting our support team at contact@coconutkronicles.com 

Yes, the app provides information on local events in Saint-Martin, including festivals, concerts, exhibitions, etc. This section is updated daily to ensure that our users have the most comprehensive and up-to-date information. We also keep a close eye on events to make sure you don't miss a thing. ​

You can find tourist sites to visit by using the application's search function and consulting the results displayed on the map or in the list of tourist attractions. WikiSxm brings together all the information you need for an unforgettable stay. ​

Yes, the application offers recommendations for leisure activities, including suggestions for excursions, water sports, hiking and more. In each section, a list of establishments is recommended to help you discover the island. ​

Yes, the application provides information on emergency medical services available on the island, including hospitals, clinics and pharmacies on call. ​

You can contact our helpdesk using the application's built-in support function, or by e-mailing our support team at contact@coconutkronicles.com. ​

Yes, the app provides information about public transport on the island, including bus timetables, cab fares, etc. ​

Yes, you can save your favorite establishments in the application by using the favorites function on each item viewed. All your favorites are grouped together in the "My favorite" section of the App.

You can share reviews or comments on an establishment by using the rating or comments function available in the application. ​

Yes, information is displayed in English, French and Spanish. We strive to make the application as accessible as possible for our users.

You can update your personal information by accessing your user profile in the application's "My Profile" menu and modifying the necessary details. ​

Yes, the application offers integrated navigation features to help you easily find a nearby establishment. ​

You can obtain information on local weather conditions by using the app's built-in weather function or by consulting online weather sites.

You can contact our advertising sales team by sending an e-mail to advertising@coconutkronicles.com or by filling in the contact form available on our website at the following address ​www.coconutkronicle.com/contactus

We offer a variety of ad types, including banner ads, video ads, native ads, interstitial ads and more. ​

We offer a variety of targeting options, including geographic, demographic and interest-based targeting. ​

We support a variety of ad formats, including IAB standard formats, pre-roll and mid-roll video, native ads, interstitial ads and more. ​

Our rates depend on a number of factors, including ad format, campaign duration, reach, targeting, and so on. We offer customized rates based on the specific needs of each advertiser. More info here More information here

The reach of our ads depends on a number of factors, including the number of users of the application, their geographical location, their demographic profile, and so on. ​

Yes, we provide detailed reports on the performance of your advertisements, including data such as impressions, clicks, conversion rates, etc.

Publication times vary according to the availability of advertising space and the planning of your campaign. We'll provide you with estimates once your campaign has been confirmed. ​

Yes, we offer graphic design services for the creation of your advertisements. Our creative team can help you design attractive and effective ads for your campaign. ​

You can book advertising space by contacting our advertising sales team at advertising@coconutkronicles.com and discussing your specific requirements. We'll guide you through the process of booking and delivering your advertising campaign.

Yes, we offer attractive discounts for long-term advertising campaigns. Contact our advertising sales team to discuss pricing and discount options at advertising@coconutkronicles.com or visit our website www.coconutkronicle.com/espace-pub for more info.

Yes, we regularly run special offers and promotions for new advertisers. These offers may include preferential rates, free advertising credits or other benefits. Contact us for current offers. ​

Payment conditions vary according to the nature of the advertising campaign and the agreements made with the advertiser. We generally accept payment by bank transfer, credit card or any other agreed payment method. ​

Yes, you can request changes or cancel your ad campaign before it airs. However, please note that cancellation fees may apply depending on the timing of the cancellation request and the work already completed.

Yes, we offer multi-platform ad campaigns that can be delivered across multiple channels, including our mobile app, website and other partner platforms. ​

Adverts are selected on the basis of a number of criteria, including relevance, quality, compliance with our advertising network guidelines, and so on. ​

You can request a consultation on your advertising strategy by contacting our advertising sales team. We'll be happy to discuss your advertising objectives and make personalized recommendations for your campaign. ​

We attach great importance to the confidentiality and data protection of our advertisers. We comply with all applicable data protection laws and regulations, and are committed to ensuring the security and confidentiality of your information. For more information, please consult our privacy policy or contact our advertising team.​​

Communication on Coconut Kronicles offers several distinct advantages, including an engaged local and tourist audience, increased visibility within the St. Maarten community, precise geographic targeting options, as well as competitive rates and customized services to meet advertisers' specific needs. ​

Coconut Kronicles offers a targeted, contextual platform that enables advertisers to reach their target audience when and where they are most receptive. With a variety of targeting options, including geographic, demographic and behavioral targeting, advertisers can deliver their messages accurately and effectively. ​

Visibility on Coconut Kronicles enables companies to strengthen their online presence, reach new audiences and reinforce their brand image with the local community and visitors to Saint-Martin. By being present on a trusted and well-established platform like Coconut Kronicles, businesses can increase their credibility and reputation. ​

Coconut Kronicles stands out for its in-depth knowledge of the local Saint-Martin market, its extensive network of partner establishments, its user-friendly and intuitive platform, and its commitment to excellent customer service. These elements make it an attractive advertising platform for both local advertisers looking to strengthen their presence on the island, and international advertisers keen to reach a diverse and engaged audience.